START HERE: Top 10-ish Resources for Dealers

Complete the Following 12 Steps and Review Reference Material.

As a Dealer, please follow the 12 steps to set up your learning and help centers. Please instruct new/current employees to follow the first 4 steps before attempting any other actions.
  1. Step 1:  How to sign in to Google Chrome/Gmail
  2. Step 2:  How to register for access to the Help Center
  3. Step 3: How to sign to the Help Center
  4. Step 4: Enroll in the Learning Management System (LMS)
    Stop-SignDo not proceed until you have completed the steps above.

  5. Roof Maxx Dealer News:  Subscribe for Instant or Daily notifications: click here
    Note: When you receive the emails, you will need to follow Step 2 above to view the article.
  6. Software Guide provides an overview of all integrated systems, optional systems, and where to find training.
  7. Learn How to Test Our Systems
  8. Register for Upcoming Webinars!
  9. Consumer Nurture Demo
  10. Check Your Roof Maxx Calendar for Weekly Meetings:- You and your Dealership team are invited to attend our Technology Department Open Office hour every Wednesday.  Write down your software questions during the week.  Join other dealers and our Technology Team in a casual software Q&A session. 
  11. Visit:  http://zoom.us/test Make sure your microphone and speakers work.  A video camera is optional.
  12. Always use your Roofmaxx.com email address when communicating, scheduling meetings with a Roof Maxx Corporate representative, or logging into our software systems.

Reference

  1. PDF:  Onboarding Syllabus
  2. PDF: Dealer Operations Manual
  3. PDF: Lead Handling + Job Management Guide
  4. DRIVE: Dealer Resources
  5. DRIVE: Dealer Marketing
  6. Order Marketing Materials (Print, Apparel, Vehicle Wraps)

Videos

  1. Software Training Videos
  2. Weekly/Monthly Meeting Archives
  3. Roof Maxx University
  4. National Conference Archives

Roof Maxx Department Directory

Tech Support Form Open a Tech Support Ticket to get help
dealersuccess@roofmaxx.com Dealer Success Department, General Dealership Service & Coaching

vehicle@roofmaxx.com

Vehicle wraps (truck, trailer, van) 
marketing@roofmaxx.com Marketing Support, Advertisement Approvals, Microsites, Client Tether, Social Media Support, Dealer GMB Setup Communications
leads@roofmaxx.com Questions about Leads or HubSpot Contact Assignments, NAP (National Advertising Program) 
onboarding@roofmaxx.com Dealership Onboarding Startup Questions & Documentation Requirements
orders@roofmaxx.com Tote Orders, Shipping Support, and Related Questions
sales@roofmaxx.com Sales Support
accounting@roofmaxx.com Bill.com, Co-op credit inquiries, Tote Plan, Technology platform invoice